Still have questions about scanning, restoration, delivery, or pricing? Start here. If you need a direct answer for your collection, send a message and we will walk through it personally.
Answers first. No pressure.
Timeline depends on collection size, media type, and whether restoration or organization is included. Small batches may finish in 1–2 weeks; larger family archives often take several weeks. After your assessment, we provide a clear timeline with your quote so you know what to expect before work begins.
We offer multiple options including mail-in, local drop-off in Grand Rapids, and scheduled pick-up in Mid-Michigan when available.
No problem. We can handle small projects and quote per-photo scanning. Final files can be delivered by download link, cloud folder, or USB.
Yes. Your original prints, slides, negatives, and memorabilia are returned in the same condition we received them.
The 2–3 hour assessment clarifies your goals, scope, priorities, and delivery preferences so we can provide a clear quote and project plan.
Most projects are scanned at archival quality between 600 and 1200 dpi depending on source format and future usage goals.
Phone apps can be useful for quick reference, but professional scanning is better for glare control, color fidelity, sharpness, and long-term print quality.
Yes. We convert legacy video formats into shareable digital files and can deliver them by secure download, USB, or external storage.
As a rough guide, 1 inch of stacked photos is often around 100 prints, and a shoebox can hold roughly 500–1000 photos depending on size.
It includes collecting scattered files, organizing folders, naming standards, and adding metadata so photos are searchable by person, event, or date.
Restoration complexity varies by image condition. Light fixes and heavy retouching are scoped separately so you only pay for the detail level needed.
Most clients choose a secure cloud folder plus local backup media so archives are protected and easy to share with family.
If your project feels overwhelming, start simple. We can help you choose what to digitize first, what can wait, and how to build a realistic plan.
Tell us what media you have and your biggest concern.
We suggest a practical first phase that fits your budget and timeline.
You receive clear options before any work begins.
Move forward with a process built around your goals.
Start with a free consultation and we will walk through your questions one by one.